Carpet Cleaning Advice

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Carpet Cleaning Job at Buderim in Sunshine Coast

Best 1 Cleaning did a carpet cleaning job in the Sunshine Coast suburb of Buderim. When the customer called to book the job in, he thought we would have to use a portable machine. This is because the access to the rooms being steam cleaned were around 40 meters away from where we able to park the van.

Inspection of Carpets

Once we arrived at the property, we did an inspection of the carpets and had a look at the best access to do the job. Much to the customer’s surprise, we were able to use the truck mounted steam cleaning machine. This was good because the carpets were in very bad condition and the customer was vacating the property as his lease had expired.

Cleaning Process

The carpets were nylon and heavily stained, so we started out by doing a thorough pre vacuum of the rooms being cleaned. This helps to remove any loose particulates before starting the steam cleaning process. After the vacuum, we then applied a pre spray; this will help to lift any marks within the carpet and will also help in removing more stubborn stains.

After the cleaning, we then applied a deodoriser and sanitiser. This leaves a fresh fragrance throughout the home.

Booking a Carpet Cleaner

When booking a carpet cleaner it’s important to advise the cleaning company of any parking issues or maybe access issues that may occur. This way the company doing the cleaning can bring extra equipment if necessary, especially if the rooms being cleaned are far away from where the van can be parked. Using a professional and well experienced company will ensure the best possible job being done.

Advice When Booking a Carpet Clean:

Job Description

Always give full details of the job description. Advise the company your employing to do the job if there are any stubborn stains that may need some attention and also let the cleaner know how long it has been between cleans. Find out if they are going to charge extra for stain removal. “Don’t forget ask the question about how much you’re paying for the service.” Providing this sort of information will mean you don’t get hit up for extra money when the cleaner arrives. Upselling is a very prominent within the carpet cleaning industry, and many cheaper carpet cleaning companies on the Sunshine Coast will give a good low price over the phone but then add on extras when they arrive. This is called switch and bait, and too many customers are being caught out with this tactic.

Price

When booking a carpet cleaner they should have included in their price a full pre stain treatment. This is the part that does the cleaning; don’t forget this should not be an extra. You can’t clean carpets with just steam – it’s impossible. It’s the same as putting the washing machine on and not putting any detergent in. It should be part of the clean, but you’ll be surprised at how many companies don’t include this very important process as part of their pricing. My advice here if you are ever in this situation is to tell the cleaner that if you are not going to apply a pre spray before doing the cleaning then  not to bother and ask them to leave. You are in no way obligated to give them a call out fee or any monies at all.

Inclusion of Deodorising and Sanitising

The other very important process that should be part of a clean is deodorising and sanitising; this should be done to every clean. The only time any extra sanitising and deodorising should be paid for is if there is a stain such as cat or dog urine. This type of mark will require a different cleaning process and should only be done by a trained carpet cleaner with the right equipment or the bacteria will just remain in the carpet fibres.

Using a professional will be more beneficial in the long run, as the carpets will be cleaned properly by a trained cleaner and also offer a 100% guarantee on all work.